At mexalivira, we collect information you provide directly when creating accounts, using our spreadsheet tools, and communicating with our support team. This includes your name, email address, and any financial data you choose to input into our templates.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and how you interact with our financial management tools. This helps us improve our services and provide better user experiences.

• Account registration details and profile information
• Financial data you enter into our spreadsheet templates
• Communication records when you contact our support team
• Usage patterns and feature preferences within our platform
• Device and browser information for technical optimization

Your information helps us deliver personalized financial management experiences and improve our spreadsheet tools. We use your data to process your requests, provide customer support, and send important updates about your account or our services.

We never sell your personal information to third parties. Your financial data remains private and is only used to provide the services you've requested from mexalivira.

mexalivira operates with a strict privacy-first approach. We only share your information in very limited circumstances, such as when required by Canadian law or to protect the security of our systems and users.

We work with trusted service providers who help us operate our platform, but these partners are contractually bound to protect your information and use it only for the specific services they provide to mexalivira.

• Cloud hosting providers for secure data storage and platform operation
• Email service providers for account communications and support
• Payment processors for subscription and billing management
• Analytics providers for anonymous usage statistics and improvements
• Security services for fraud prevention and platform protection

Under Canadian privacy law, you have several important rights regarding your personal information. We've made it simple to exercise these rights through your account dashboard or by contacting our privacy team directly.

To exercise any of these rights, contact our privacy team at help@mexalivira.world with "Privacy Request" in the subject line. We'll respond within 30 days and guide you through the process.

Protecting your financial information is our top priority. mexalivira uses industry-standard encryption, secure servers, and regular security audits to safeguard your data against unauthorized access or breaches.

Our security measures include encrypted data transmission, secure cloud storage with Canadian data residency options, regular backup procedures, and multi-factor authentication for account access. We also conduct annual security reviews with third-party experts.

• 256-bit SSL encryption for all data transmission
• Encrypted storage with regular security monitoring
• Access controls limiting employee data access
• Regular security updates and vulnerability assessments
• Incident response procedures for any security events

We retain your personal information only as long as necessary to provide our services or as required by Canadian law. Account information is typically retained for the duration of your subscription plus seven years for financial record-keeping requirements.

When you close your account, we begin our deletion process within 30 days. Some information may be retained longer for legal compliance, but it's no longer used for operational purposes and is securely archived until final deletion.

mexalivira uses essential cookies to maintain your login session and remember your preferences. We also use analytics cookies to understand how users interact with our platform, helping us improve the experience.

You can control cookie settings through your browser, though disabling essential cookies may affect platform functionality. We don't use advertising cookies or share cookie data with advertising networks.

While mexalivira operates primarily within Canada, some of our trusted service providers may process data in other countries with adequate privacy protections. Any international transfers comply with Canadian privacy law requirements and include appropriate safeguards.

We prioritize Canadian data residency where possible and ensure any cross-border data sharing meets or exceeds Canadian privacy standards through contractual protections and adequacy assessments.

mexalivira may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. We'll notify you of significant changes through email or prominent website notices before they take effect.

Minor updates, such as clarifications or contact information changes, will be posted here with an updated "Last Modified" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

mexalivira's financial management services are designed for adults and business use. We don't knowingly collect personal information from individuals under 18 years of age without proper parental consent as required by Canadian privacy law.

If you believe we've inadvertently collected information from someone under 18, please contact us immediately so we can investigate and take appropriate action to protect that individual's privacy.